Responsible Gaming
Gambling Should Be Entertainment, Not Income
At shrag.co.uk, we believe that gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or visiting a restaurant. It should never be considered a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, please seek help immediately.
Only gamble with money you can afford to lose, and set strict limits before you start playing.
Age Verification
You must be at least 18 years old or the legal gambling age in your jurisdiction to use Mystake and our affiliate services. Gambling is illegal for minors in the United Kingdom. We are committed to protecting young people and take age verification seriously.
If you are under 18, please do not attempt to access gambling services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:
- Spending more money or time gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about how much you gamble
- Neglecting family, work, education, or other important responsibilities
- Borrowing money to gamble or to pay gambling debts
- Feeling anxious, irritable, or depressed when unable to gamble
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or negative emotions
- Gambling with increasing amounts of money to get the same excitement
- Relationships suffering due to gambling habits
If you notice any of these signs, it's important to seek help as soon as possible.
Self-Help Tools Available
Mystake and responsible gaming operators provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose in a given timeframe
- Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
- Time-Out: Take a temporary break from gambling for a set period (hours or days)
- Self-Exclusion: Permanently or temporarily exclude yourself from accessing gambling services
We encourage you to use these tools proactively to keep your gambling safe and enjoyable.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these organisations:
United Kingdom
- GamCare — Free confidential support for problem gambling
Website: www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop — National self-exclusion scheme for online gambling in Great Britain
Website: www.gamstop.co.uk - Gamblers Anonymous — Support groups and peer support
Website: www.gamblersanonymous.org.uk - National Problem Gambling Clinic — NHS-funded treatment service
Telephone: 0203 314 8808
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org | National Problem Gambling Helpline: 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Take Action Today
If you believe you have a gambling problem, please don't hesitate to seek help. Problem gambling is a treatable condition, and support is available.
Contact GamCare on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk
Remember: asking for help is a sign of strength, not weakness. Many people have successfully overcome gambling problems with the right support.
Our Commitment
At shrag.co.uk, we are committed to promoting responsible gambling. We work with Mystake to ensure that players have access to the tools, information, and support they need to gamble safely. If you have any concerns about your gambling or that of someone else, please contact one of the support organisations listed above.